Scheduled Maintenance

  • September 1, 2017 by James Cordrey

This is notification that we will be performing maintenance on your server. This maintenance may impact your email upon maintenance completion, please read throughly to avoid extended downtime.

Date: September 4, 2017 from 2:00 A.M -- 3:00 A.M EST.

Outage Expected: 10-15 minutes.

Reason: Software Changes

Further Information:
As continuation of our security hardening practices, we will be officially ending the ability to use plaintext authentication for email services. It is recommended to review the following changes to ensure your services will not be impacted.

A detailed breakdown of the changes is as follows:

Incoming e-mail 
- Plaintext authentication for POP3 and IMAP will be disabled. 
- Connections to the servers on ports 110 and 143 will not be allowed. 
Outgoing e-mail 
- E-mail clients will be required to connect with SSL or issue the STARTTLS command before being allowed to authenticate.

As a result, please review your mail clients for the following settings, adjusting as required:

Incoming Server: rs6.websitehostserver.net
IMAP Port: 993 or POP3 Port: 995 
Outgoing Server: rs6.websitehostserver.net
SMTP Port: 465

NOTE: Authentication is required for IMAP, POP3, and SMTP.

Thank you for your patience,